Infrared Sauna FAQ's

About Infrared Sauna

What is Infrared heat therapy?

Infrared heat therapy is the process of infrared light penetrating several inches into the body’s deep tissue and creating heat, resulting in a whole-body hyperthermia to make you sweat.

What is the difference between Infrared Saunas & Traditional Saunas

Infrared saunas work by penetrating the deep tissue of muscles to induce detoxification and relaxation from within the body. Traditional saunas heat the air around you to encourage your body to sweat out toxins however usually this just leaves people uncomfortable and struggling to breathe in the stuffy conditions! With an infrared sauna the gentle heat will radiate to the core of your body.

How safe is Infrared heat?

Infrared heat is completely safe! Infrared light is a naturally occurring output of the sun without the harmful UV rays associated with sunlight.

What is Colour Therapy?

Colour therapy is the use of colours to balance the body’s energy and frequencies. Colour therapy works on balancing the body through the full spectrum of visible light, each colour addressing a different need. Colour therapy sauna benefits include physical, emotional, mental and spiritual healing.

Using the Sauna

How long should I use the sauna?

We suggest starting with regular 10 minute sessions.

Your session in the sauna is typically up to you, however we advise against using it for longer than 60 minutes at a time.

What is the optimal temp I should set?

This is completely up to you! We suggest between 45- 65’c - you may adjust the temperature to suit your own preference.

Will I sweat?

Each person responds to heat differently. If you typically sweat in warmer conditions then you can expect to sweat here. We suggest you drink plenty of water and always take in a towel for personal hygiene reasons.

Can I wear clothes into the sauna?

Yes, absolutely! It is a personal preference and if your sauna is in a shared space you may be more comfortable clothed. The infrared heat technology will not depend on what you’re wearing, and you will still feel all the same benefits.

Can I use Essential Oils in the sauna?

Yes certainly! Some models feature an oil vessel inside for ease of use.

Can I bring my device or phone into the sauna?

Yes, it is safe to do so however we recommend you leave it outside as it will warm up. Some models are fitted with a media device for your entertainment.

How old do I need to be to use the sauna?

We recommend the sauna for users 18 years and older. 

Can I charge for usage in the sauna?

Speak to Wellness Solutions on for information on our commercial range.

I have an existing medical condition, can I still use the Infrared Sauna?

Please consult your doctor before using the infrared sauna if you suffer from any of the following

- Cardiovascular issues

- Obesity

- Diabetes or other chronic conditions

- Haemophilia

- Allergy to natural wood oils/resins

Children and pregnant women should avoid using the infrared sauna. Wellness Solutions also advises against using the sauna under the influence of drugs, alcohol or strong medication.

Sauna Product Details

What is the difference between Cedar & Hemlock wood?

Hemlock wood is light in colour and the heavier weight (compared to red cedar). Hemlock is more resistant to shrinkage, giving it a longer usage life compared to others, as it resists cracking and splitting. Hemlock is non-allergenic, non-toxic, and has little to no wood aroma, making it beneficial to your body and creating an enjoyable atmosphere for all users.

Red cedar is lighter in weight than hemlock and extremely strong in its own right. Like hemlock, red cedar is non-toxic, although a small percentage of users may experience an allergic reaction to the natural oils and resins in red cedar. Most people find that the intense natural aroma of Red Cedar adds a little something extra to the sauna experience.

Why a far spectrum sauna?

Far infrared is the longest of all wavelengths. It penetrates deep into the fats cells producing a deep, detoxifying sweat at the cellular level expelling toxins that sit within our body. Far infrared also helps manage blood pressure reduction & assist in weight loss.

Can I store my sauna outside?

Yes, in a covered area, so that it's not exposed to the elements and stays dry.

Is my sauna easy to assemble?

To minimise install errors - our infrared saunas should be installed by our team or professionals.

What are the delivery / shipping times to overseas?

We deliver globally, delivery times and charges may vary per country. Standard shipping applies, please speak with the wellness solutions team for further details.


How do I clean the sauna?

It’s easy to keep your sauna clean. You can simply clean the outside and inside with a damp cloth, or a small amount of hand-soap mixed with warm water if necessary. Do not use benzene, alcohol, or strong cleaning chemicals in the sauna. Note: Some chemicals can damage wood material and the protection layer that is on the outside wood surface.

How much power does my sauna use?

1900 watts/1.9kw per hour power consumption.

What is the warranty on the sauna?

We have life-time warranty for our carbon heaters, 12 months warranty for all electrical components and wooden structures.

Do you have 3rd party tested results on EMF & ELF levels?

Yes, 3rd party tested with Low EMF report available

Can you send a copy of your safety standards with regard to No VOC glues, tempered glass, automatic shutdown?

Manufacturer and 3rd party reports indicate No VOC glues, built with tempered safety glass and automatic heat shut off.

Do you use carbon fibre heaters with low surface temperature?

Yes, the Sauna has carbon fibre heaters with protective timber grill overlay and low surface temperature.

Do you use sustainable timber?


What are the average running costs?

Average running cost is based on 1.9kw/hour power consumption

Do you only have a 2-person option?

We only stock two person Infrared Saunas